PRIVACY POLICY

At OpenSurge, we value our relationship with you and place the highest importance on respecting and protecting the privacy of our customers. To help you feel comfortable and confident when using our Products and Services, here are the principles that govern our information practices and other privacy aspects of our Products and Services. When we use the words "personal information," we're referring to information that personally identifies you. This privacy statement applies to all OpenSurge sites and services that display or link to this statement.

INFORMATION WE COLLECT

Some OpenSurge Services require you to register your purchase. During the registration process we ask for your name, business address and phone number, e-mail address and company name. If you register online, your software license and version information may be sent to OpenSurge automatically. We may also ask you to answer some optional questions about yourself and your business and how you plan to use the product.

HOW WE USE INFORMATION

We may access and set cookies using Web beacons, also known as single-pixel GIFs, which are invisible graphical images. These Web beacons provide useful information regarding our site, such as the pages visitors view. When we track activity on this or other OpenSurge Services, we collect information such as your IP address, browser type and version, and pages you view. We also keep track of how you get to our sites and any links you click on to leave our sites. We do not track URLs that you type into your browser, nor do we track you across the Internet once you leave our sites. We use your Web site activity to assist you by reducing the need to re-enter your data and to help us resolve technical support issues. We may also use this information to offer you a personalized Web experience, and to tailor our offerings to you. Remember, you control whether you receive OpenSurge promotional communications through e-mail, phone, or postal mail.

To help us collect site usage data, we use service providers to place Web beacons on specific Web pages and send usage information about that page via the use of cookies. These cookies and Web beacons do not transmit personally identifiable information to OpenSurge or to our service providers. All Web navigation data is used in the aggregate to improve our product and site performance.

When we send you e-mails, we may include a Web beacon to determine how many people open our e-mails. When you click on a link in an e-mail, we record this individual response to customize our offerings to you.

We transmit, store, protect and access all cardholder information in compliance with the Payment Card Industry's Data Security Standards. OpenSurge and its subsidiaries may exchange information about your transactions to fulfill your requests. We may also provide you information about products or services we believe you may be interested in unless you have asked us not to contact you. We offer you the opportunity to review privacy practices at our subsidiaries' Services.

To provide Community and Feedback
We provide discussion forums, blogs and other community-oriented features that enable forum members to communicate with other members. To participate in the forum, we require you to register with a valid e-mail address. We recommend that you exercise discretion in posting personal information on these message boards. Any information you provide is accessible by other users. We also have many places where users can provide feedback and suggestions. It is optional to provide your personal information. These submissions are not confidential or proprietary, and we may publish this information in a way that does not identify you personally

Some of our marketing emails have a "Refer-a-Friend" feature that provides you with the ability to automatically send information about OpenSurge Products and Services to your Friends. Your friend's e-mail address will only be used for the one-time distribution of the information and will not be used for any other purpose.

INFORMATION SECURITY

We protect the confidentiality and security of your personal information from loss, misuse, or unauthorized alteration by using industry-recognized security safeguards such as firewalls, coupled with carefully developed security procedures. We maintain physical, electronic and procedural safeguards that comply with applicable law and federal standards. Whenever we ask for sensitive information, such as credit card numbers, we encrypt it as it is transmitted to us.

We train and require our employees to safeguard your information. We also use physical, electronic and procedural safeguards by restricting access to personal information to those employees and agents for business purposes only. Additionally, we use internal and external resources to review the adequacy of our security procedures.

At OpenSurge, safeguarding your personal information is a top priority. Part of our commitment is making you aware of popular identity theft and fraud scams and providing you with information to protect yourself. Although sometimes difficult to identify, you may receive hoax e-mails, such as phishing scams, that look authentic and appear to have been sent by a company you recognize. These e-mails ask you to provide or confirm your sensitive personal information by clicking on links. To entice you, they often claim an urgent or threatening condition concerning your account, or offer you a prize. You should not reply or click on any links in the e-mail or provide any personal information without verifying that the e-mail is legitimate through another channel. OpenSurge does not solicit sensitive customer information via e-mail. If you receive an e-mail message that appears to come from us that requests such information, please forward it immediately to support@opensurgegroup.com. We will respond quickly to mitigate potential damage.

THIRD PARTIES

Sometimes we ask outside firms, or third parties, to help us provide services, such as designing a Web site, sending e-mails, registering a prospective domain name, or analyzing data. Our contracts with these third parties outline the appropriate use and handling of your information and prohibit them from using any of your personal information for purposes unrelated to the product or service they're providing. We require vendors to maintain the confidentiality of the information we provide to them.

We may disclose, access, or report personal information when we believe, in good faith, we're required to by law or to protect our legal rights. We may also do this in connection with an investigation into a suspected violation involving the Terms of Service, fraud, intellectual property infringement, or other activity that may be illegal or expose us to legal liability. For example, we may be required to disclose personal information to cooperate with regulators or law enforcement authorities or to comply with a court order, subpoena, search warrant, or law enforcement request.

We may report and share information about your account to credit bureaus, consumer reporting agencies and card associations. Late payments, missed payments, or other defaults on your account may be reflected in your credit report and consumer report. We may also share information with other companies, lawyers, credit bureaus, agents, government agencies and card associations in connection with issues related to fraud, credit or debt collection.

We work with other companies or developers to provide you with products and services which we clearly identify. Either OpenSurge or the other company may offer these products and services. We clearly identify these co-branded products and services. In some cases, we exchange customer usage information to establish and provide ongoing service. By requesting these products or services, you are permitting us to provide your personal and usage information to the other company.

We also may share non-identifiable, non-personal aggregate information about our users with third parties, such as advertisers or partners, for marketing and promotional purposes. Our Services may provide links to third-party sites, such as those of our business partners and online advertisers. These could include other services, promotions or sweepstakes offered by business partners. Because OpenSurge does not control the information policies or practices of these third parties, you should review their privacy policies to learn more about how they collect and use personal information.

The information you provide on these Services are used only to develop or maintain our business relationship with you. For example, you may sign up to receive additional information about our programs, including notifications about new products, features, and events, or to have an OpenSurge representative contact you. Once you've become a partner, the Web site may include members-only program updates and reference materials. If you are no longer interested in receiving program information from OpenSurge, you may ask that your OpenSurge account representative remove you from future program-specific communications.

If we sell, merge or transfer any part of our business, part of the sale may include your personal information. If so, you will be asked if you'd like to stop receiving promotional information following any change of control.

Your Choices:
You may unsubscribe from our newsletters by using the unsubscribe link provided in the newsletter sent to you.

OpenSurge and its subsidiaries may exchange information about your transactions to fulfill your requests. We may also provide you information about products or services we believe you may be interested in unless you have asked us not to contact you.